the commitment the federal government made to those people and let them keep what they ve got. reporter: the president remains in obama damage control mode, conceding at a wall street journal event packed with top ceos that his signature achievement could use a makeover. we ll have to obviously remarkette and rebrand. and that will be challenging in this political environment. reporter: but as cnn reported, his latest pr challenge started right at the white house. i recently received a letter from a woman named jessica sanford in washington state. reporter: when he cited jessica sanford, a single mom from washington state an obama care success story, just days after that presidential shoutout, sanford learned her state s health exchange made a mistake, calculating her obama care tax credit. i don t trust the system at all. here in washington state. reporter: now she says she can t afford the plans available in her state. i wanted to be the poster child of how it did w
president has no executive experience, aside from running a campaign, he said go ahead. let s go with it. we ve heard apparently a number of people in the administration were completely up to speed, according to mckinzie and company, the very prominent consulting firm that it simply want working. so you can understand when the president wanted to tout his signature legislation where he would look he is did separately for a success story. he found the story of jessica sanford, a woman in washington state who had written him a fan letter essentially and said that this affordable care act, she was able to sign on of the she was so happy, she cried tears. the president, october 21, then we re going to tell you what happened to this poor woman. i recently received a letter from a woman named jessica sanford in washington state. shear what she wrote. i am a single mom.
example of how the affordable care act is working. here s a bit of what the president had to say. i recently received a letter from a woman named jessica sanford in washington state. here s what she wrote. i am a single mom. no child support, self-employed, and i haven t had insurance for 15 years because it s too expensive. i was crying the other day when i signed up. so much stress lifted. now, that is not untypical for a lot of folks like jessica who have been struggling without health insurance. that s what the affordable care act is all about. but just three days after that event at the white house, sanford started receiving letters from the washington state health exchange, informing her first that her tax credit had been reduced by the state, that she was not eligible for the tax credit she thought she was going to get. that started to raise the cost
Transcripts for CNN The Situation Room 20131119 23:16:15 archive.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from archive.org Daily Mail and Mail on Sunday newspapers.
good morning, jessica sanford was cited by the president as an obama care success story at a health care event he had here at the white house in the rose garden on october 21st. that of course being just last month. the 48-year-old single mom from washington state purchased what she considered to be affordable health care, life-changing event she said on the washington state health exchange. she decided she was so excited about this news, she wanted to write an e-mail to the president to say this had really changed her life and she was thankful for the affordable care act. the president included her e-mail in his remarks. here s what the president had to say. i recently received a letter from a woman named jessica sanford in washington state. here s what she wrote. i am a single mom, no child support, self-employed. and i haven t had insurance for 15 years because it s too expensive. i was crying the other day when