In the United States, AI is quietly transforming how non-emergency calls are handled in dispatch centres. An AI-powered system can triage and coordinate the flood of reports, promptly alerting the relevant agencies.
The Charleston County Consolidated Emergency Communications Center announced Wednesday it has expanded the capacity to handle non-emergency calls with fully aut
AI is quietly transforming how non-emergency calls are handled in dispatch centers. An AI-powered system can triage and coordinate the flood of reports, promptly alerting the relevant agencies.
The use of artificial intelligence is partly a response to an acute staffing crisis and the pressing need to address the mental health challenges that emergency responders face.