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Secrets Behind Successful 311 Apps: Unlocking User Satisfaction
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An Adams ally in Albany seeks new migrant laws
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Executive Deputy and Deputy Chair; Director, Office of Telecommunications, New York State Public Service Commission
The New York State Public Service Commission is the state oversight body whose mission is to ensure that utilities in New York are operating according to the letter of law and adhere to technical and safety standards. While John Howard serves as the PSC’s interim chair, Tom Congdon is responsible for overseeing the state department’s broader policy priorities, and Debra LaBelle’s Office of Telecommunications directly oversees New York’s most powerful telecommunications players.
2. John Paul Farmer & Jessica Tisch
Chief Technology Officer; Citywide Chief Information Officer, New York City