John Gabbay News Today

There are times when researchers identify a concept or phenomenon which becomes widely known and used in many areas. The construct takes on a life beyond the original scholarship. An example of this is the notion of “emotional labour” coined by Arlie Russell Hochschild to describe the work of nurses and others when regulating their responses in stressful situations, and managing the demands of patients, families, and colleagues.1 Another case is the step-like “paradigm shifts” in which s...