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Imagine getting a water bill for a home that hasn’t existed in more than 20 years. That’s what happened to one family in Shady Acres. They reached out to KPRC 2 Investigates feeling ‘DRAINED’ after trying to resolve a growing bill with the Houston water department for a year!
Inaccurate water bills for thousands of dollars. The city said it doesn't know how it happened. You deserve a better answer. Our KPRC 2 Investigation into water bills leaving you 'drained' continues.
The city department said they are working to fix the issue internally and will contact impacted customers in five business days. However, they ask the public al