RBI has barred Kotak Mahindra Bank from onboarding clients due to supervisory concerns over their technology platforms. The action would inhibit growth projections that Kotak Mahindra Bank had set for itself, said analysts.
In March, online credit card spending surged past Rs 1 lakh crore for the first time, hitting Rs 1,04,081 crore, marking a 20% rise from March 2023 and a 10% increase from February 2024. This reflected a growing trend of using cards for smaller purchases. HDFC Bank led the market share at 20.2%, followed by SBI, ICICI Bank, Axis Bank, and Kotak Mahindra Bank.
The Reserve Bank of India (RBI) barred Kotak Mahindra Bank from onboarding new customers through online and mobile banking channels. The regulator also put restrictions on the private sector bank on issuing new credit cards. Should the customers of Kotak 811 worry about their accounts? Can Kotak Mahindra Bank customers renew their credit cards now? ET Wealth Online explains.
The Reserve Bank of India (RBI) has imposed restrictions on Kotak Mahindra Bank s digital onboarding and credit card issuance. This action follows concerns identified by the RBI regarding the bank s IT infrastructure and information security practices. RBI mentions, ".the banks Core Banking System (CBS) and its online and digital banking channels have suffered frequent and significant outages in the last two years, the recent one being a service disruption on April 15, 2024." What happened on April 15? Know all the details.