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Top five customer engagement trends of 2022 | Marketing Magazine

One of the most exciting parts about working at a technology company is being at the forefront of what comes next for both businesses and consumers.

iTWire - Twilio adoption pays off for Zoom2u

Courier aggregator Zoom2u's use of the Twilio cloud communications platform paid off when the pandemic hit. When the COVID-19 pandemic hit in 202,.

Pharmacy-focused IT provider Fred IT uses Twilio to spin up e-prescription solution

Pharmacy specialist IT solutions provider platform Fred IT has created an electronic prescription solution using Twilio’s Programmable Messaging API and Twilio Studio. e-Prescriptions allow patients who have registered for My Script List (MySL) to order their prescriptions with their local pharmacy via WhatsApp.  In order to legalise electronic prescriptions, the Melbourne-based provider needed to build a new system, which would usually take up to six months, it said in a release about the project. To streamline the process, it implemented Twilio’s Programmable Messaging API, reducing the time from concept to market to eight weeks. The release outlined that Fred IT chose Twilio as its solution was programmable rather than out-of-the-box. This allowed Fred IT to develop the system in the way that it needed to meet safety requirements. 

iTWire - Fred IT s electronic prescription makes consultation easier for patients, doctors, and pharmacists

iTWire Thursday, 15 July 2021 11:58 Fred IT’s electronic prescription makes consultation easier for patients, doctors, and pharmacists Shares Fred IT CEO Paul Naismith Pharmacy IT solutions provider Fred IT is using Twilio’s Programmable Messaging API and Twilio Studio to deliver electronic prescriptions that provide access and convenience to patients, doctors, and pharmacists in Australia. Fred IT leverages Twilio’s Programmable Messaging API and Twilio Studio to provide electronic prescriptions to millions of Australians. Electronic prescriptions, or ePrescriptions, allows patients who have registered for My Script List (MySL) to order their prescriptions on local pharmacies via WhatsApp. This innovation makes it easier for them to manage their ePrescriptions, and safer for healthcare professionals and patients during the ongoing COVID-19 pandemic.

iTWire - IT execs share the best pieces of advice Mum gave them and its impact in honour of Mother s Day 2021

iTWire Friday, 07 May 2021 11:38 IT execs share the best pieces of advice Mum gave them and its impact in honour of Mother’s Day 2021 Featured Mums are beloved for everything, but they’re also well known for their amazing life hack advice, which was around long before the term “life hack” existed. So, what of that advice has helped some of Australia’s top IT leaders get to where they are today? Mother’s Day. It’s this Sunday, 9th May, and despite new COVID restrictions in NSW, there’s no general lockdown and no lockdowns in other parts of Australia, so it will be a much more normal Mother’s Day for many than this time last year, when we were still in the grip of national lockdowns.

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