mariposa, a luxury resort in costa rica, promising sweeping views of the ocean. so we went to costa rica, one of the most popular vacation spots in the world, to check it out for ourselves. remember, here s the official resort photo. and this is an actual ocean view room. what happened to that beautiful wall of windows? so much for that panoramic view they promised. we confronted the resort manager. you don t have my permission to film me, first of all. reporter: my name is jeff rossen from nbc news. we just wanted to show you a picture online. you say this is a full ocean view room. but in reality there s no panoramic view what part of you re not allowed to film me you don t get? reporter: you don t want turn the camera off. reporter: we were told to leave. here it is. reporter: it s so widespread we found another example just off the street. on its website isimo suites calls itself a romantic waterfront hideaway and shows what looks like a luxurious lagoon pool.