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Broken promises damage the reputation of your business

WE continue our series on the importance of trust in business and how an individual or organization builds trust. Today concludes our focus on broken promises. We ended last week after discovering that the cash credit which was promised by the shipping agency had turned into a shipping credit that could only be applied when their service was used, I felt that they misrepresented themselves and was flabbergasted at the …
United States David Horsager Dimensional Research White House Office For Consumer Affairs American Express Cx Act Service

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