Bangalore (Karnataka) [India], November 8 (ANI/BusinessWire India): Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a Global Leader in the ISG Provider Lens Contact Center - Customer Experience Services Global 2022 report by Information Services Group (ISG), a leading global technology research and advisory firm. The ISG report underlines Movate's advanced digital capabilities, proprietary AI solutions, automation-led operations, and insights-driven approach toward meeting the changing needs of enterprises to deliver higher productivity and enhanced CX while optimizing cost. Movate secured a leadership position in the report's AI & Analytics and Social Media CX quadrants with well-developed AI-powered offerings and analytics designed to help its customers glean real value from their data. It is also positioned as a Product Challenger in the report's Digital Operations and Wor
27.10.2022 - Many enterprises in Singapore and Malaysia are responding to changing work modes and consumer preferences by tapping into contact center customer experience services from outside partners, according to a new research report published today by . Seite 1
Companies keep improving customer experience with new technologies and services as work modes and consumer expectations change, ISG Provider Lens report says A growing number of enterprises in