Functional Skills
Advanced ability to deliver results, collaborate, and make effective decisions
Ability to understand business strategy as it relates to case retention, quality case handling and case disposition
Ability to be a change champion with intermediate change management skills
Advanced understanding and Knowledge of Nuance, Adobe Pro, Teams, Zoom, Microsoft Suite, One-Note, SharePoint, Share file and One-Drive
Intermediate project management skills and quality assurance skills
Advanced computer skills and ability to maneuver within and utilize litigation software
Ability to engage, influence and motivate
Ability to work in a hybrid work scenario (both onsite and remote)
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
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