Shipping and mailing company Pitney Bowes launched a returns drop-off network with PackageHub, which allows for no-cost, “no-box and no-label returns.”
Data from the National Retail Federation shows that shoppers last year returned 16.5% of items they purchased online and in-store double the 2019 percentage .
In Latin America, the reverse logistics process “is a mess,” according to Agustin Shutte, founder and CEO of Devolut, which provides an end-to-end returns solution for e-commerce sellers. In the U.S., people buy around 50 to 60 purchases per year, however, in LatAm it is two per year.
UPDATE - Pipe17 Partners with Loop Returns to Reduce the Cost of Returns Management streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.