Little by little, the customer experience trends of 2000-2010 have flipped to give power back to customers . These customers are no longer only interested in low prices or upgraded products. They want to understand and be understood , with a specific desire to be supported by brands if they ever have a problem.
InMoment named a finalist in Best B2B Customer Experience, Best B2B Customer Experience Strategy, and Best Measurement in Customer Experience InMoment is the only Experience Improvement (XI) vendor to be shortlisted in any category.
Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that Bolivia’s largest department store retailer, Multicenter, has increased worker productivity and operational efficiency in its distribution ce