If bots are producing these demand letters and/or the court complaints that follow, it is likely that the claimants may be pursuing a scheme and lack a valid claim and that settling one of these will provide no assurance that the bot or copycats will not bring more claims.
When one of our clients recently received nearly-identical demand letters from remote, unrelated, and unrepresented parties claiming website accessibility and threatening legal action.
The business community can be grateful that the guidance did little to support the more aggressive and expansive arguments that the plaintiffs' bar has been making in this area.
New nonregulatory ADA guidance offers little assistance to the business community on the two undecided questions that have fueled litigation: whether and under what circumstances commercial websites need to be made accessible and what it means to be accessible.
Almost twelve years after it first proposed to issue website accessibility regulations, the U.S. Department of Justice (DOJ) on March 18, 2022, published “Guidance on Web Accessibility.