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Americans can now visit 110 countries and territories — here's the complete list

Delivering The Orchestrated Customer Experience Why And How We Need To Rethink The Contact Center

Delivering The Orchestrated Customer Experience: Why – And How – We Need To Rethink The Contact Center By Greg Weber, Eventus Customer expectations have changed dramatically in recent years, both in the B2B and the B2C worlds. “The Amazon Effect,” as it’s often called, created a paradigm in which every retailer can deliver goods ordered within 24 hours, businesses are always open, and customer service responds promptly, even at 2:00 AM. While many retail businesses were quick to catch on, other industries have been slower to adapt. That’s important. Customer experience (CX), now more than ever, can give companies a competitive advantage - and still so many are handling it poorly. The current state of the contact center is, at best, deficient. In 2021, customers should not be facing long hold times, impersonal auto-attendants, or agents who cannot resolve their issues immediately.

Americans can now visit 90+ countries and territories — here's the complete list

Americans can now visit 90+ countries and territories — here’s the complete list Clint Henderson © Provided by The Points Guy MSN has partnered with The Points Guy for our coverage of credit card products. MSN and The Points Guy may receive a commission from card issuers. Editor’s note: This post has been updated with the latest information and will be updated often. The United States is finally seeing a major downward trend after one of the worst coronavirus outbreaks in the world, with more than 33.1 million cases and 590,320 deaths as of May 25, 2021, according to Johns Hopkins University. As cases decline and the vaccine rollout continues, travelers are seeing a measure of hope for soon getting back to exploring the world.

Americans can now visit 90+ countries and territories — here's the complete list

UPDATED: A country-by-country guide to Caribbean reopenings

UPDATED: A country-by-country guide to Caribbean reopenings Madison Blancaflor © Provided by The Points Guy MSN has partnered with The Points Guy for our coverage of credit card products. MSN and The Points Guy may receive a commission from card issuers. Editor’s note : This recurring post is regularly updated with new information.  As the travel industry reopens following COVID-19 shutdowns, TPG suggests that you talk to your doctor, follow health officials’ guidance and research local travel restrictions before booking that next trip. We will be here to help you prepare, whether it is next month or later this year. By a show of hands, who’s ready for a beach vacation? We definitely are.