Customer experience as the center of digital transformation bworldonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from bworldonline.com Daily Mail and Mail on Sunday newspapers.
BusinessWorld Economic Forum 2023 set to explore sustainable, digital future bworldonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from bworldonline.com Daily Mail and Mail on Sunday newspapers.
Union Bank of the Philippines’ mission to become the country’s largest and most profitable consumer bank is becoming more likely by the day. Much of its success is due to its years-long digital journey, but digitalisation isn’t its end goal. Three of the bank’s top executives explain where it is today and where it aspires to be tomorrow.