St James Street and Parker Lane in Burnley town centre where work continues improving the paving for the town centre. A MEMBER of staff at a Burnley Council contact centre was threatened with a knife by a disgruntled client. Blackburn magistrates heard Marie Ann Coats pointed the weapon at the officer s abdomen and said; I m going to have to get the information somehow. Coats, 39, of Cumberland Avenue, Burnley, was convicted in her absence of using threatening behaviour and possession of a knife. She was committed on bail to Burnley Crown Court to be sentenced on June 7. Andy Robinson, prosecuting, said the incident happened in the |Burnley Borough Council contact centre on Harper Lane. Coats had been in the centre seeking advice and was still there when it came to closing time.