Page 5 - Mark Mathews News Today

Retailers have been focused on efforts to mitigate returns, as total returns for the industry amounted to $743 billion in merchandise in 2023.

An NRF report has revealed for every $1bn in sales, the average retailer incurred $145m in merchandise returns.

Many retailers are ending free merchandise returns, citing fraud and cost.

In 2023, US retailers faced $743 billion in returns, 14.5 per cent of total sales, with online returns at 17.6 per cent. Efforts to reduce returns include detailed product...

U.S. consumers are willing to "reach into their pockets" this holiday season, says NRF's Mark Mathews, especially when it comes to buying gifts for loved ones.

Retailers planned conservatively ahead of the 2023 shopping season so they don't git hit with excess inventory and forced to offer extra sales to get rid of products.

He and Dave Robisch paired up on one of the best squads in KU basketball history.

In reaction to Dick’s Sporting Goods announcement on Tuesday that rampant theft seriously impacted its recent quarterly bottom line, a leading Massachusetts retail advocate estimated that local businesses lose about $2 billion a year to “organized criminal theft activity.”

Facilitated by the rise in online shopping spurred on by the pandemic, retail crime is on the rise and having a direct impact on consumers.

Leaders from DoubleVerify, Snowflake, Samba TV, UM Worldwide, Open AP, NRF and Affinity Solutions explore why outcomes-driven marketing is the future of measurement, helping advertisers connect the dots between campaigns and conversions.