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Workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota. The mistake was reported Thursday

By Andy Rose, Melissa Alonso, Dalia Faheid, Dakin Andone and Sean Lyngaas, CNN

Workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota, an official with the company that operates the line said Thursday.

Lumen told Forbes its techs identified the issue and service was restored in about two and a half hours Wednesday night.

Workers installing a light pole in Missouri cut into a fiber line Wednesday, knocking out 911 service for agencies in Nebraska, Nevada and South Dakota.

An outage of 911 systems in multiple states was caused by a mistake during the installation of a light pole.

Major 911 Outages In 4 States Leave Millions Without Emergency Contact

Workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota. The mistake was reported Thursday

Many of the emergency 911 service outages that hit several states for a few hours were caused by the installation of a light pole, an official with a company th

Many of the emergency 911 service outages that hit Nebraska, Nevada, South Dakota and Texas for a few hours Wednesday were caused by the installation of a light...