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Please hold: Pricey way to jump IRS phone line at tax time

WASHINGTON (AP) — If there's one thing that pains everyone trying to reach the IRS at tax time, it's being stuck on endless hold. Well, not everyone. E. Martin Davidoff's accounting firm spends upwards of $5,000 a year to a company that can zip him and others to the front of the line to get through to an IRS customer service representative.
Syracuse University District Of Columbia United States New Jersey New Providence Ron Wyden
Source: apnews.com

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Please hold: Pricey way to jump IRS phone line at tax time

At a time when calls to the IRS have reached record levels, a private company lets those who are willing to pay jump to the front of the line to get their phone calls answered. That has attracted the attention of lawmakers who want the IRS to investigate the company's impact on the agency's phone capacity. The service is expected to come up on Thursday when a Senate committee holds a hearing on IRS customer service problems. Critics see it as a pay-to-play arrangement that gives those ...
Syracuse University District Of Columbia United States New Jersey New Providence Ron Wyden
Source: kstp.com

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