Associate Editor
NATIONAL REPORT — The importance of improving the quality of leadership by making connections with others was a common refrain during the third-annual
Convenience Store News Future Leaders in Convenience (FLIC) awards presentation.
During his opening address, Matt Domingo, senior director of external relations for RAI Trade Marketing Services Co., a subsidiary of Reynolds American Inc., noted that the company's culture and commitment to personal development and the development of others is the reason he has been there for 20 years and the reason he plans to make it the only company he works for.
"Leaders are made up first for who they are," Domingo said, and not for what they know or how much they know. "It's OK to say 'I don't know.'"