NEW YORK (Legal Newsline) - Jetblue Airways Corporation and Primeflight Aviation Services Inc. are facing civil charges after a New York woman was allegedly denied a wheelchair at John F. Kennedy International Airport and as a result fell on her way to the gate, according to New York County court documents.
Jacqueline Deluna was traveling in February 2020, and contacted JFK before her flight to request a wheelchair. However, upon arriving at the airport, she asked for her wheelchair and was told there were none, says a complaint filed Feb. 17 in New York County Supreme Court.
As a result, Deluna fell and was severely injured attempting to make her way to her flight, the suit says. She is accusing the airport of negligence that caused her to walk a significant distance with luggage despite her medical condition, and failing to inform her beforehand that the disability equipment she requested would not be available.