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October 23, 2023
Improving employee experience (EX) is a key goal for C-Suite executives, according to a report by NTT. The report highlights that enhancing EX can lead to improved employee satisfaction, productivity, retention, and automation. However, only 42% of organizations align their technology strategy with their EX strategy.
October 12, 2023
Study finds that that while just over half of CEOs strongly believe their organisation is recognised as an employer of choice, just less than half of firms provide employees with the technology they need for hybrid work.
October 11, 2023
NTT Ltd. a leading IT infrastructure and services company has today unveiled the findings of its 2023 Global Employee Experience Trends Report exploring how current workplace trends such as hybrid work and AI are influencing EX strategies and the correlation between EX and business performance.
October 11, 2023
CEOs Vote Hybrid Work Flexibility as #1 Driver Underpinning Successful Employee Experience Strategies
August 30, 2023
8x8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program ...
June 21, 2023
Announced during CCW Las Vegas, latest quarterly release delivers AI and Generative AI capabilities designed to supercharge agent productivity. ... | June 21, 2023