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FTC decision orders faster responses from BWA or credit clients

The Fair Trading Commission (FTC) has amended three of the Guaranteed Standards of Service (GWS) of the Barbados Water Authority (BWA) and added one new standard, and if the company fails to meet the new deadlines stipulated in the Decision, it
Barbados Water Authority Standards Of Service Fair Trading Commission Guaranteed Standards Guaranteed Standard Response Meter Installation

New standards of service for BWA - Barbados Today

The Barbados Water Authority (BWA) will be required to adhere to new standards over the next three years, including acknowledging customer complaints within a shorter period.Acknowledging that the BWA is the sole entity responsible for supplying potable water in Barbados, the Fair Trading Commission (FTC) said in its new Standards of Service document for the Authority that it had a responsibility “to ensure that there is operational accountability and that customers are afforded acceptable sta...
Standards Of Service Table Barbados Water Authority Standards Of Service Fair Trading Commission Guaranteed Standard Response Service Table

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