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PostPal, a smart letterbox system, sorts and dispenses mail and postal packages from a centralized system, allowing residents to experience the future of post – seamless, efficient, and secure.
Postal systems across the world have been grappling with a decline in traditional mail as postal package volumes surged in recent years, largely due to the increasing popularity of e-commerce.
Closer to our shores, Singapore Post (SingPost) has not been immune to this shift. While e-commerce’s strong growth presents ample business opportunities, SingPost was quick to realize that its postal infrastructure and labor-intensive operations would not be sufficient to meet the corresponding surge in e-commerce item volumes in the near future, and the evolving needs of residents desiring more from their postal experience.