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Research: Chatbots Fail as Multilingual Healthcare Aides

Research: Chatbots Fail as Multilingual Healthcare Aides
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United statesMohit chandraSrijan kumarYiqiao ahren jinGaurav vermaNathan deenUs national institutes of healthCollege of computing at georgia techSchool of interactive computingSchool of computational scienceGeorgia techCross lingual evaluationLarge language modelsComputational scienceMunmun de choudhuryWeb conference

Chatbots are poor multilingual health care consultants, study finds

Georgia Tech researchers say non-English speakers shouldn t rely on chatbots like ChatGPT to provide valuable health care advice.

United statesGaurav vermaYiqiao ahren jinYiqiao jinSrijan kumarMohit chandraSchool of interactive computingSchool of computational scienceUs national institutes of healthCollege of computing at georgia techGeorgia techCross lingual evaluationLarge language modelsComputational scienceMunmun de choudhuryWeb conference

Chatbots Struggle to Answer Medical Questions in Widely Spoken Languages

Two popular chatbots showed some difficulty in providing medical information when asked in Spanish, Hindi or Mandarin

United statesYiqiao jinMohit chandraArun thirunavukarasuGeorgia institute of technologyAssociation for computing machinery web conferenceUniversity of oxfordComputing machineryWeb conferenceMandarin chineseJohn radcliffe hospitalGeorgia instituteGlobal south

Flexible, friendly workplace culture makes for better remote work: Research

Flexible, friendly workplace culture makes for better remote work: Research
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United statesMohit chandraSchool of interactive computingCompany culture curvecompaniesGeorgia institute of technologyGeorgia instituteMunmun de choudhuryMakes some workplaces more favorableUnpacking employee experiences duringBaby boomers

Flexible, supportive company culture makes for better remote work: Research

The pandemic made remote work the norm for many, but it wasn't always a joyful experience. Remote work has many advantages, including improved

Mohit chandraSchool of interactive computingGeorgia institute of technologyCompany culture curveGeorgia instituteMunmun de choudhuryMakes some workplaces more favorableUnpacking employee experiencesBaby boomers