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Why Intermountain's Former CMO Thinks There's ROI For Patient Experience Investments

Intermountain's former chief medical officer argued that even though hospital finances are dire, hospitals should prioritize patient experience investments. Her reasoning? People like to talk about their experiences receiving healthcare — both good and bad. When word gets around that a hospital provides non-rushed, empathetic care, more people will want to come there for treatment,
Peter Durlach Shannon Connor Phillips Erica Olenski Johansen Las Vegas Intermountain Healthcare Medcity News

Until Nurses Are Included in Reimbursement Models, Expect Them to Keep Leaving the Profession in Droves

Researchers project that the U.S. healthcare industry will be short 2.1 million nurses by 2025. Including them in reimbursement models might be the most effective way to address nurses’ mass exodus from the profession, according to Rebecca Love, who is a nurse and the chief clinical officer of tech-enabled nurse staffing platform IntelyCare.
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Cell and Gene Therapies Push Payers to New Strategies to Assess Outcomes

Cell and gene therapies are offering patients potentially curative treatments for a growing scope of diseases. Insurance companies are trying to figure out how to pay for them. Industry consultants speaking at the HLTH conference offered some strategies they see payers taking to these new therapies.
United States Nico Economides Novartis Zolgensma Raymond Brown Oliver Wyman Las Vegas

VC Viewpoint: Cash-pay Care Delivery Has a Serious Social Stratification Problem

When it comes to her feelings about investing in care delivery startups, it’s a real “mixed bag” for Ulili Onovakpuri, managing partner at Kapor Capital. This is because a lot of them operate on a cash-pay model. She summarized the issue quite succinctly: there’s an incredible amount of innovation happening, but the people who could benefit the most from this type of care will be the last ones to receive it.
Ulili Onovakpuri Vijay Patel Las Vegas Medcity News Weight Loss Medical Devices

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