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NHS 111 service apologises after Wiltshire woman loses her life | Wilts and Gloucestershire Standard

Payout for family of Swindon woman who died after NHS 111 bungle THE family of a Wiltshire woman who died after an NHS 111 call handler failed to correctly assess the seriousness of her chest pain have won an undisclosed payout. Beverley Wildeboer’s husband Julio called the NHS non-emergency line in April 2017 after a pain across his wife’s shoulders spread to her chest.  The year before, Mrs Wildeboer, of Braydon Manor, near Purton, had been diagnosed with rare condition neuromyelitis optica, causing damage to the spinal cord and eyes.  She was wheelchair bound and, in 2005, had stent fitted after a heart attack. 

NHS service apologises after woman died following bungled 111 call

NHS service apologises after woman died following bungled 111 call
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NHS 111 service apologises after Swindon woman loses her life

THE family of a Wiltshire woman who died after an NHS 111 call handler failed to correctly assess the seriousness of her chest pain have won an undisclosed payout. Beverley Wildeboer’s husband Julio called the NHS non-emergency line in April 2017 after a pain across his wife’s shoulders spread to her chest.  The year before, Mrs Wildeboer, of Braydon Manor, near Purton, had been diagnosed with rare condition neuromyelitis optica, causing damage to the spinal cord and eyes.  She was wheelchair bound and, in 2005, had stent fitted after a heart attack.  Mr Wildeboer spoke to the health advisor at NHS 111 and was transferred to a clinical adviser who asked him to go through Beverley’s symptoms again. 

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