SYDNEY, June 20, 2023 /PRNewswire/ ProHance, a leading omni-channel operations management solutions provider, announces its partnership with Open Orbit, a renowned process design and improvement company, as its Sales Channel Partner in Australia and New Zealand. ProHance offers a comprehensive omni-channel operations management and productivity platform that empowers enterprises to optimize their back-office, chat, and email servicing operations. With its real-time visibility capabilities, it enables organizations to gain insights into team engagement and effectively allocate resources. This visibility empowers enterprises to make data-driven decisions, distribute workload efficiently, and respond with agility to dynamic business demands. Ankur Dhingra, CEO, ProHance spoke about the partnership, stating, "ProHance has a strong track record of success in markets across Asia and North America. Our partnership creates unique value that enables data capture and analytics, as well as