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97% people satisfied with overall Covid-19 vaccination experience: Health ministry | India News

NEW DELHI: Ninety-seven per cent of the people who gave their feedback after receiving Covid-19 vaccine dose are satisfied with the overall experience, Health Ministry said on Tuesday. Addressing a press conference here, Health Secretary Rajesh Bhushan said under CoWin response system, the Health Ministry is using a Rapid Assessment System (RAS) of Ministry of Electronics and Information Technology (MEITY) for taking feedback from the people receiving Covid-19 vaccine dose during pan-India Covid-19 vaccination drive. CoWin is a mobile app to manage the vaccination drive. Bhushan said the process of taking feedback started from January 17, 2021. Personalized SMS were sent to all beneficiaries a day after vaccination. SMS contains the name of person, dose (first/ second), and a URL for feedback. Once the user confirmed for vaccination against his/ her name, five questions were asked to which they gave responses, Bhushan said.

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