Will this end new-build home battles? New complaints body to make developers build higher-quality properties and treat customers better
The New Homes Quality Board says it will put pressure on new-build housing developers to build better-quality homes and treat their customers well
Its new code of practice and ombudsman service will launch later this year
Developers will need to have fixed timeline for addressing things like snagging
The New Homes Quality Board, an independent body charged with overseeing new home build quality and to make customer redress smoother, has launched today. It is headed by a permanently appointed board that includes people from consumer bodies, housebuilders, warranty providers and the financial sector. The body says