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Dry-cleaning services - your consumer rights and responsibilities

Dry-cleaning services must be provided with reasonable care and professional skill. This means the garments consumers give to dry cleaners should be cleaned as

Consumer rights when buying from private sellers

Nowadays, more and more people are choosing to buy the products they need from private sellers. Very often, these sales are made online via platforms that facil

What are my rights when I order goods to be delivered to me?

Consumers who order goods that require delivery are legally entitled to expect the goods to be delivered within 30 days from the conclusion of the sales contrac

Dispute over spectacle lenses – Odette Vella

The facts of the case A consumer ordered prescription spectacles from a local company, including the frame and the lenses. Upon collecting the spectacles, the

What are sellers obligations when selling goods? – Odette Vella

The Consumer Affairs Act sets out specific rules with regard to the obligations of sellers on how goods sold to consumers should be supplied. It is imperative t

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