The proposals are expected to be put into legislation by 2025 and once enacted the regulations will be overseen by Ofgem, with the Energy Ombudsman and consumer advocacy organisations offering support
The 3G network is being switched off in the UK this year to make room for 4G and 5G - leaving thousands of mobile phones obsolete. Smart meters could also be affected
Residents living in the Greendykes development in Edinburgh saw their heating and hot water bills increase in excess of £1,200 a year due to their homes being on a heat network
what had been going on. grant shapps your predecessor ordered companies to give redress to people affected. 0ut to give redress to people affected. out of 130,000 cases looked at only 1500 people have had compensation. are you just abandoning the rest of those people?— those people? absolutely not and i should say when _ those people? absolutely not and i should say when we _ those people? absolutely not and i should say when we saw— those people? absolutely not and i should say when we saw in - those people? absolutely not and i should say when we saw in that i should say when we saw in that winter prepayment meter is being forced on the vulnerable we stepped in quickly because no one wants to see that, it was appalling behaviour and when i came into the row one of the first things i did was sit down with suppliers and talked about the issue because i wanted to make sure we could protect people. leather issue because i wanted to make sure we could protect people.— we could protect people. why have onl 1500 we could protect people. why have only 1500 people — we could protect people. why have only 1500 people been _ we could protect people. why have | only 1500 people been compensated for what you say was very distressing?— for what you say was very distressin. ? �*, . .. , . , for what you say was very distressint? �*, . u , . , ., distressing? it's unacceptable and i have spoken _ distressing? it's unacceptable and i have spoken to _ distressing? it's unacceptable and i have spoken to ofgem _ distressing? it's unacceptable and i have spoken to ofgem about i distressing? it's unacceptable and i have spoken to ofgem about this . distressing? it's unacceptable and i i have spoken to ofgem about this who are overseeing it and i've made it clear people can get compensation as quickly as possible and that's the steps we're taking, we are getting new figures in the coming months but we are ready to act to make sure
people get their money but on prepayment meters, one of the things i think we can be proud of as we got rid of the premium people who are on prepayment meters were paying and thatis prepayment meters were paying and that is really important. you prepayment meters were paying and that is really important.— that is really important. you have set more people _ that is really important. you have set more people will— that is really important. you have set more people will get - set more people will get compensation, how many and when? ofgem are overseeing the spot as many as soon as possible and ofgem will come back with final figures and people see action we can take but it's right we get people compensation.— but it's right we get people comensation. ., . , , compensation. how many people rou:hl , compensation. how many people roughly. at _ compensation. how many people roughly. at the — compensation. how many people roughly, at the moment - compensation. how many people roughly, at the moment it - compensation. how many people roughly, at the moment it is i compensation. how many people | roughly, at the moment it is tiny, 1500 out of 150,000 cases. i ultimately want to see everyone get compensation. it’s ultimately want to see everyone get compensation-— compensation. it's been in lots of race and a — compensation. it's been in lots of race and a gimmick _ compensation. it's been in lots of race and a gimmick in _ compensation. it's been in lots of. race and a gimmick in westminster, allegations about mark menzies, a conservative mp suspended by the party over claims he misused party funds but it is acceptable the tory party do about this for several months, lo and behold he was only suspended when the allegations made their way into the papers? i
unacceptable and said that she had made it clear to the regulator that she wanted to see people get these payments as quickly as possible. these figures aren't final and often do say that another 1,000 people have already been identified for compensation payments and suppliers have set aside around £200,000 to pay those. and ofgem says they're still working with suppliers to try and make sure that eligible people are identified and that their compensation levels are appropriate. but as the uk who represent the energy companies say that these figures just reflect the small proportion of cases where they say in their review they found the correct processes weren't followed and that's why customers are being compensated as a result. so an update on these figures is expected in the summer. and the minister said today that when she has those figures, she will consider if any further action on this is needed. the distributor of two of the uk's most popular vape brands says it is well—equipped to survive
ijy them. when asked about the number, by laura kuenssberg this morning, the energy sector said —— secretary said it was unacceptable and she had made it clear to the energy sector she wanted people to get these payments as quickly as possible. these figures are not final and ofgem say another 5000 people have been identified for payments. £200,000 has been set aside for these to be paid. ofgem are saying they are still trying to identify people and energy payments are appropriate. those representing the energy companies say these figures represent a small proportion of cases where they find the correct processes were not followed and that's why customers were compensated as a result. so an update on these figures is expected in the summer and the minister said today whenjazz figures, in the summer and the minister said today when jazz figures, she will consider any further action if it is needed. —— when she has those
compensation payouts "as soon as possible". but energy suppliers only believe about 2,500 people require compensation. you may remember there was huge criticism after it emerged some vulnerable customers were having prepayment meters forcibly installed. often asked all energy firms to review their cases to see whether these procedures had been followed correctly and where they had not, they could offer those customers financial redress. ofgem say so far hundred and 50,000 cases have been reviewed and of those 1500 customers have received compensation totalling just over £340,000 between them. when asked about the number,