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VOE, POS, Customer Retention; LOS Products; Training, Webinars, and Events

A correction to yesterday’s Commentary regarding the next holiday (Memorial Day) being two months out. Several emailed that Memorial Day is actually three months away! Overheard here in Texas the hallways at the TMBA Secondary Conference: “So if we don’t let athletes bet on games that they have the ability to influence, why do we allow Congress to invest in companies they regulate?” Here at the conference, the wise use of technology is definitely an important topic (t...
New York United States Denese Carty Andrew Oxley Kristin Messerli Marianne Collins

Efficiency, CRM, eClosing, Customer-Facing Tools; Lender Innovation Landscape Shifts; STRATMOR's Tech Workshop

This morning it’s off to Missoula, Montana, for me to spend some time with the folks at MAMP. (Few states have as many different species of mammals as Montana: nearly 120 out of a total of 490 in the wild in North America.) Going through the airport there were few signs of Halloween, although across the country, lenders’ employees are asking, “Which area of our office has the best leftover Halloween candy, underwriting or accounting? Or perhaps it is near the front desk&#x20...
United States Wolters Kluwer Closingcenter Sean Herrero Michael Kennemer Shane Stanton Mike Baynes

Data Mining, Digital Lending, Real Estate Database, Servicing Products; Conventional Conforming Program Shifts

As if lenders and vendors don’t have enough other stuff to worry about, the budgetary standoff in the U.S. doesn't look like it will abate soon, raising the likelihood of the first government shutdown since 2019. Current funding for federal operations will end on October 1 unless a deal is reached or the proverbial can kicked down the road. Thousands of federal workers might be furloughed without pay. Sure it will be temporary, and its wider impact will likely be limited, but stil...
United States Fannie Mae Randy Viars Las Vegas Terry Gilliam Joe Welu

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Fulfillment, Benchmark, Servicing, Home Equity Tools; Disaster Updates; More Banks in Turmoil

Inflation? Yes, inflation! Yesterday I flew from San Francisco to Cody, Wyoming for the WMLA Conference, and indulged in a breakfast at SFO of a slice of banana bread and one of those yogurt/granola/berry cups, heavy on the plastic packaging. $14.30! Granted, airport chow is not the most cost-effective way to eat, but still… Jobs and housing drive our economy in the United States, and tomorrow we receive the monthly jobs data. What are they making out there? Serving up slices of banana br...
United States Newport Beach Hoopa Valley Phil Rasori Paul Yarbrough Aaron Miller

Marketing, Pricing Exception, Joint Venture, Construction Loan Tools; CFPB News; STRATMOR on Home Equity Lending

There are 3 things that tell the truth: small children, drunk people, and yoga pants. HMDA data is close behind. Warning: sobering thoughts ahead, and not only the headlines about credit scores and mortgage pricing, officials trying to devise a plan for First Republic’s future, or two 80-year old white men posturing about the country’s future. Residential lenders at the recent MBA STRATMOR Peer Group meeting in Atlanta were looking at units, and I asked the MBA’s Joel Kan ab...
United States New York Joe Welu Weiner Brodsky Kider Jim Rice Concepcion Guerrero

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