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April 3, 2023
Ofcom will investigate the reasons for the failed implementation of Ofcom’s One Touch Switch standard, which was designed to make switching
April 3, 2023
Ofcom has today opened an industry-wide enforcement programme regarding the failed implementation of a new broadband switching process, as industry misses the deadline for launching the
April 3, 2023
Uswitch study highlights biggest barriers to switching broadband providers and warns delay in One Touch Switch deadline could mean UK broadband customers miss out of upwards of £1.85bn in savings.
April 3, 2023
Ofcom says it's going to take measures against broadband providers for failing to implement the One Touch Switch (OTS) process by the April 3 deadline. OTS would allow for easier broadband switching.
March 28, 2023
The One Touch Switch process being introduced by Ofcom will allow broadband consumers to switch in just one day.
October 4, 2021
Broadband and landline customers will soon be able to switch provider in a one touch process, Ofcom announced this week - we take a look at how it works.
March 9, 2021
Is your broadband connection meeting your needs? We’d like to hear your experiences of the switching process and how it could be improved. Consumers across the UK have access to a wide range of broadband providers and an ever-expanding range of packages within the broadband market. As a result, it is important for consumers to engage with the market regularly to ensure that they have access to a broadband connection that meets their needs. However, switching broadband provider often is perce...
February 4, 2021
Submitting... Ofcom is calling the move the “One Touch Switch”, and aims to make the process of switching easier for customers, and also allow them the opportunity to take advantage of the best deals available. How would the One Touch Switch work? Ofcom explains that the process would work as such: First, a customer would contact their chosen new provider and give them their details Next,the customer would then automatically receive important information from their current provider, includi...