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FTC Workshop Signals Increased Regulatory Focus on Dark Patterns | Ballard Spahr LLP

On April 29, 2021, the Federal Trade Commission (FTC) hosted a virtual Bringing Dark Patterns to Light,” to examine “dark patterns.” In her opening remarks, Acting FTC Chairwoman Rebecca Kelly Slaughter broadly described “dark patterns” as “user interface designs that manipulate users into taking unintended actions that may not be in their interests.” Chairwoman Slaughter highlighted several examples of dark patterns, including confusing cancellation procedures that force users t...
United States District Of Columbia Daniel Kaufman Mark Warner Jennifer Rimm Ballard Spahr

Can the FTC stop tech companies' use of 'dark patterns'?

You may not recognize the term dark patterns, but you’ve probably seen enough manipulative interfaces to get the idea. A user experience in a site, app, or gadget is constructed to herd customers into following a company’s dictates, even if those will cost people their money or data. Now one of Washington’s consumer regulators is asking how the public sector could address this private-sector plague. advertisement advertisement At the Federal Trade Commission’s “Bringing Dark Patterns...
United States Jenny Radesky Kat Zhou Lauren Willis Harry Brignull Lior Strahilevitz

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