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Cloud5 Communications Responds to Ongoing Hospitality Market Rebound With Contact Center Expansion to South Africa

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the latest expansion of its contact center services with the opening of a new location in South Africa. Initially tasked with handling reservation calls for one of hospitality’s fastest growing North American companies, Cloud5’s South African contact center underscores the industry’s continuing reb...
South Africa New Brunswick United States South African Jason Reid Mark Holzberg

AutoCamp Partners With Cloud5 Communications for High-Speed and Reliable Guest Internet Access

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has partnered with AutoCamp – the premier outdoor lodging brand – to deploy high-speed internet access (HSIA) services for several of its locations. AutoCamp specializes in providing its guests with the ultimate in luxury outdoor accommodations, and its partnership with Cloud5 enables it to bring fast, reliable online c...
United States Mark Holzberg Tim Lofton Network Services It Services Contact Center

Cloud5 Showcases End-to-End Conference WiFi Services at HITEC 2022 to Ensure Hotel Success with Returning In-Person Meetings and Events

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, is set to demonstrate its Conference Services to this year’s HITEC Orlando attendees, as hybrid events grow in popularity and in-person events experience a dramatic resurgence. From June 27-28, 2022, visitors to Cloud5’s booth, #2225, will discover how Cloud5’s industry-leading expertise and high-touch consultation ca...
United States Mark Holzberg Jamie Murphy Conference Services It Services Contact Center

Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today launched a new service offering, Virtual Guest Services (VGS). VGS is designed to offload in-bound and/or in-house guest calls from hotel front desk and PBX staff, so they can focus more attention on high-value, in-person guest interactions.
United States Armen Martirosyan Mark Holzberg It Services Cloud Contact Center Cloud Calling Solutions

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Cloud5 Communications Expands Contact Center Support for Millennium Hotels and Resorts to New Locations in the United Kingdom, Europe and Asia

Chicago, IL. — June 3, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced a significant expansion of its contact center services for Millennium Hotels and Resorts. Following Cloud5’s successful track record with properties in the United States, Millennium Hotels and Resorts has extended its contact center partnership with Cloud5 to include addi...
United States United Kingdom Jason Reid Saurabh Prakash Millennium Gloucester Hotel London Kensington It Services

Taxpayers at Baltimore budget forum criticize Mayor Brandon Scott's second straight proposed increase in police spending – Capital Gazette

The mood at Wednesday night's first of two Taxpayers’ Night forums was relatively calm compared with last year's, but the subject of resident requests and protests remained the same: Spending for the Baltimore Police Department should not increase.
Baltimore City Police Department United States Nick Mosby Ralikh Hayes Caitlin Goldblatt Jim Shea

Taxpayers at Baltimore budget forum criticize Mayor Brandon Scott's second straight proposed increase in police spending – Baltimore Sun

The mood at Wednesday night's first of two Taxpayers’ Night forums was relatively calm compared with last year's, but the subject of resident requests and protests remained the same: Spending for the Baltimore Police Department should not increase.
Baltimore City Police Department United States Nick Mosby Ralikh Hayes Caitlin Goldblatt Jim Shea

Cloud5 Achieves Top Hospitality Honor in the 2021 Mitel Partner Awards

Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards. Award winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience.
Mark Holzberg Daren Finney It Services Virtual Guest Services Contact Center Hospitality Partner

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