Page 2 - Opus Research News Today

Powered by Verint Da Vinci AI, Solution Enables Brands to Deliver Customer Experience Automation at Scale ... | April 11, 2023

/PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been positioned as a Leader by...

Verint® , The Customer Engagement Company®, today announced that Verint Intelligent Virtual Assistant™ has received top scores and is a leader in the inaugural 2023 Decision... | April 4, 2023

Learn from biometrics industry experts discussing their unique perspectives on products, services and the future of biometrics.

Palo Alto (California) [US], February 23 (ANI/BusinessWire India): Uniphore, a leader in conversational AI and automation, today announced it was named a leader in the Opus Research Conversational Intelligence Intelliview report. Uniphore is recognized for its suite of solutions that address critical needs in both CX and Sales functions. In this report, Opus evaluates vendors on their ability to "promote collaboration, accelerate sales, enhance employee productivity and job satisfaction, en...

/PRNewswire/ -- Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, today announced that Opus Research has named Invoca as a...

/PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, announced today that it has been named a Leader in Opus Researchs...

Vonage 11th Annual Global Customer Engagement Report reveals technology gap prevents meaningful connections and risks loyalty among customers Vonage,a global leader in cloud communications helping

The bank is using Google Assistant technology to power its virtual assistant, Fargo, according to Michelle Moore, head of digital at Wells.

Their chatbots are diverting calls away from call centers and helping bring in deposits, the banks say, as the adoption, maturity and usefulness of the technology improve.