With the youngest of her three children on her back, Ntombi Tshabalala waited for two hours in a queue at the Marshalltown Post Office in Johannesburg, only to be told that there was no money to give to her as they had run out of funds.
After Postbank's technical glitches that resulted in social grant recipients not receiving their money, the government says it will now provide insight into what caused the breakdown.
Social grants beneficiaries across the country were left frustrated and in despair after their funds were stalled for days by Postbank’s new malfunctioning payment system.