Hamad Medical Corporation (HMC) has launched an interactive voice recording service for patient feedback and rating. The initiative is the result of a unique
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not set up for patient feedback. that s who determines quality, it s patients. bill: that s where that leads us. nowhere is there patient accountability. when you say you can see any doctor want, still, but you are going to hold us accountable if they go doctor and get repeated tests. bill: what does this mean for patients? here is the largest issue of all. i love the word quality, but it s tough to take care of sick patients who you can t get better because you will be penalized for those patients. these organizations willened up cherry picking patients. here comes another train wreck. here comes somebody with bad cancer, i can t get them better, let s say away from these patients because we won t get the bonus dollars. the bigger issue is the repetition of testing.
cleveland clinic in rochester and some of the others against it bill: the cleveland cling and mayo clinic in minnesota, that s the gold standard for medical care in america. the idea of accountability and communication and quality of care is something when all want. the devil is in the details. when you say you need to have reinsurance. it s like excuse me? it s not in our purview. i think that s where we are getting the pushback. bill: it s too complex? it s unworkable? i agree with those statements. you can t just flash cleveland clinic and mayo and say we are going to be like them. they are careful who they hire. they have been doing this for many years. they look at patient feedback which this doesn t include. the parts of this accountable care organization is they are