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Community Health adds $3.1M to annual revenue with patient engagement tech

Photo: Community Health Network Community Health Network, based in Indianapolis, Indiana, faced three engagement problems – a lack of automation, a lack of personal or disease-specific communications and tremendous variation due to point solutions. THE PROBLEM Communicating with patients was completely driven by live telephone interactions. It was clear the health system needed a more automated solution for appointment reminders and other messaging, for important touchpoints, like when a pati...
United States Patrick Mcgill Cipherhealth Caregrams Community Health Network Community Health Health Network

With Telemedicine On The Rise, Black Americans Risk Being Left Behind

Listen to the broadcast version of this story. After DorShann Lewis, a Black working mother in Fishers had her baby late last year, she relied on virtual visits to see her doctor.  “It was much more convenient,” she says. “I didn’t have to deal with the mask and just the overall fear. And just having the flexibility to be at home and to know that I was safe at home with the kids.” The COVID-19 pandemic has jump-started telemedicine — remote healthcare services that take place on a...
Purdue University United States Dorshann Lewis Roberto Gallardo Miguel Andres Allison Luthe
Source: wbaa.org

Jvion Partners with Community Health Network to Mitigate Impact of Deferred Care

Jvion Partners with Community Health Network to Mitigate Impact of Deferred Care Share Article The Indianapolis-based healthcare system will use Jvion’s prescriptive clinical AI CORE™ to drive proactive outreach to at-risk ACO members who deferred care during the pandemic The Jvion CORE™ helps target outreach to at-risk ACO members who deferred care during COVID-19 "...knowing which patients are at risk of deteriorating isn’t always easy. Jvion’s prescriptive AI will give us the insig...
United States Patrick Mcgill John Frownfelter Accountable Care Organizations Community Hospital Community Health Network
Source: prweb.com

Community Health Network Leverages Loyals AI-Powered Solutions to Deliver Improved Experience for Central Indiana Patients

Posted on 299 Patients of Community Health Network, a nonprofit health system with more than 200 sites of care and affiliates throughout central Indiana, will be able to request appointments online, thanks to Community Health Network’s partnership with Loyal. As a result of the partnership, Community Health Network is deploying Loyal’s Guide, an artificial intelligence (AI) healthcare chatbot and live chat solution that handles a...
United States Patrick Mcgill Alison Ilg Brian Gresh Community Hospital Community Health Network

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