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January 12, 2024
MONTANA, Wis. – A desire to follow in his father’s footsteps led Kaleb Ellis on an adventure of a lifetime – harvesting wheat in Washington state. While growing up his
July 25, 2023
Discover the latest live chat statistics, trends, and facts in 2023 - a must-read article for businesses and customer support professionals.
July 24, 2023
Discover the latest live chat statistics, trends, and facts in 2023 - a must-read article for businesses and customer support professionals.
March 15, 2023
One really great thing to do every day of the week.
February 3, 2022
Average handle time (AHT) is a key metric that can help contact centers streamline their operations and improve customer satisfaction.
January 29, 2022
Walk to beat breast cancer, hear Kristin Chenoweth and Leo Kottke, celebrate women in music in "Respect: A Musical Journey of Women" and more.