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November 21, 2013
Suggesting they were worried exactly what happened, us and others in the media looking at website not working. they were trying to find a better, more palatable way to tell people it is not working focusing on the pr there. cms officials pushed back on all this. in part they told me in a statement, we know now we underestimated the volume of users who would attempt to log on the system at the same time, and therefore our testing did not include performance testing at the volume we experienced at...
November 13, 2013
Drip, drip, drip. you will see that happen after this hearing and see sound bytes today that will feed the right wing cause. >> right. the thing we wont get is too many actual answers. we do have some quotes you brought up. you brought up henry chow and he will be an important person to testify, but according to reuters in written testimony that has just been posted, he will say we know that we under estimated the volume of user who is attempt to logon to the system at the same time. therefore o...
October 30, 2013
Outage making it impossible for anyone to sign up. we gotbryani brianna keilar. >> reporter: a highlighted potential problems. raising redding flags like we dont have access to monitoring tools. not enough time and schedule to perform adequate performance testing and hub systems are intermittently unavailable. meaning the site quits working at times. yet, they werent passed along to president obama. he didnt know there were problems until the site launched. >> well, i think it became clear fairl...
October 30, 2013
In your response, your agencys response to gao things were ready to go, we should have full confidence because when somebody uses the word extremely confident, it tells me youre extremely confident. second piece then, when we had the testimony from the witnesses last week, i asked them about the end-to-end testing and what the industry standard would be and they should it really should have been months, especially for a project of this magnitude, and yet we heard it was only two weeks. now, in a...
October 30, 2013
That things were ready to go, we could have full confidence. because when someone uses the word extremely confident, it tells me your extremely confident. when we had testimony from the witnesses last week, i asked them about the end testing. and they said it should have been months, especially for a project of this magnitude and yet we heard it was only two weeks. now in august, gci told cms in their report -- >> cgi. >> im sorry. cgi. thank you. that august 9th there was not enough time in the...
October 30, 2013
This is different from the political war fair you see night after night on the partisan news channels because health care reform is so im fortunate were doing what we can to turn down the noise and turn up the facts. item one, a document that clearly shows when the white house got the warning the healthcare.gov website was a disaster in the making. >> reporter: cnn learned at the obama administration was warned in september the obama care website wasnt ready to go live. the main contractor, cgi ...
October 30, 2013
Releaserelease a document monthy status report from cgi last night. it looks to me sort of a technical document that has a punch list of outstanding open issues, and some of them to highlight items that seem to be alarming. for example, one of the entry said due to the compressed schedule there is not enough time built into a golf adequate performance testing. this is certainly in retrospect sounds bad. but the day of the document released september 6, and on september 10, 4 days later, cgi came...
October 30, 2013
Doing what we can to turn down the noise and turn up the facts. item one, a document that clearly shows when the white house got the warning the healthcare.gov website was a disaster in the making. >> reporter: cnn learned at the obama administration was warned in september the obama care website wasnt ready to go live. the main contractor, cgi issued this confidential report to the agency overseeing the healthcare.gov rollout. it warned of risks and issues. the report gave the highest priority ...
October 30, 2013
Care web site had problems weeks before the launch. so why did the health and human services secretary, kathleen sebelius, say the president didnt know anything about the web site problems? and why were the warnings ignored? outfront tonight, joe johns. joe, what are you learning about this report, about what they knew? >> reporter: erin, the main contractor, the key contractor, cgi, issued this confidential report to the agency overseeing the healthcare.gov rollout. it warned of a number of ope...
October 30, 2013
That were written in the weeks after the october 1st launch of obama care, not before it. almost a full month before healthcare.gov went live, cgi, the main contractor working on the site highlighted glaring problems, a confidential report on tenned by cnn raised red flags like we dont have access to monitoring tools. not enough time in schedule to conduct adequate performance testing. and hub services are intermittently unavailable, meaning the site stops working at times. plainly stated warnin...