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Behind the counter of a retail chain pharmacy, a young technician processes the first of potentially hundreds of prescription orders that will pour in over the course of the day.

A primary driver of pharmacists’ unhappiness with their work at chain locations is the assembly line-like environment, where highly trained pharmacists barely have enough time to complete dispensing tasks, write David Mott, William Doucette, Jon Schommer and Caroline A. Gaither.

A primary driver of pharmacists’ unhappiness with their work at chain locations is the assembly line-like environment, where highly trained pharmacists barely have enough time to complete dispensing tasks, write David Mott, William Doucette, Jon Schommer and Caroline A. Gaither.

Pharmacists say increased workloads and cut hours are the perfect recipe for medication errors, which can be fatal

Pharmacists say increased workloads and cut hours are the perfect recipe for medication errors, which can be fatal

Dear Colleague, I heard an old Aretha Franklin song the other day, and you might say it set off a chain reaction. The song was "Chain of Fools," with its snappy "chain-chain-chain" refrain.

Overworked, understaffed: Pharmacists say industry is in crisis, putting patient safety at risk Adiel Kaplan and Vicky Nguyen and Mary Godie © Provided by NBC News From the moment Marilyn Jerominski walks into her pharmacy every morning, her time is in demand. As pharmacy manager of a busy 24-hour Walgreens in Palm Desert, California, she is responsible for the safety and accuracy of the thousands of prescriptions the store dispenses every week. "Theres so much stress," Jeromi...