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>> carswell tries to keep the 165-pound burden pinned down. but its not easy. >> when he move upped on the ground, i sat on him like this. he kept doing like this and twisting. i said, hold still, man, hold still. be still. >> carswell and the others stop burden from choking moon. another inmate grabs the radio and calls for help. >> you see them on the camera pick up the radio and say, "7 delta we need help." which is really at that point the first alert to the rest of the staff that theres tro...

Locked in, its very few seconds before the person loses consciousness. >> three inmates from the same pod are on the scene, and at first look, it seems like a recipe for disaster. one deputy outnumbered by a group of inmates. fred isnt in the area during the attack but later sees the unbelievable video. >> literally within a matter of a few seconds, maybe three to five seconds dieguez comes into the picture. >> he delivers that knockout punch to the inmate choking the guard. >> he delivers that ...

Basically, and you dont know what youre going to see. >> they see a pod of utter confusion and commotion. inmates are scattered with some behind the deputys desk. >> there were inmates, which is unusual. why would inmates be behind the desk like that? >> while carswell restrains burden, deputies handcuff him and thank the inmate. >> they tapped me on the back and said, are you all right, carswell, you okay? >> the jails medical unit treats deputy moon. he has a few bumps and scratches and is cle...

For us. >> instead, he says, he has seen a positive change in the inmates around pod 7. >> you can see that theyre holding their chests a little higher, theyre walking a little taller. coming up, desperation at a mcdonalds drive-through window. a granny fights back. and tossing a cat in the trash? who would do such a thing? [ todd ] hello? hello todd. just calling to let you know im giving you the silent treatment. so youre calling to tell me youre giving me the silent treatment? ummm, yea...

Still. be still. >> they stopped burden from choking moon. another inmate grabs the radio and calls for help. >> you see them on the camera pick up the radio and say, "7 delta we need help." which is really at that point the first alert to the rest of the staff that theres trouble in 7 delta. >> deputy lori garcia hears the distressed call as shes going about her daily routine. >> it was transmission that was unlike what a deputy would transmit over the radio. so we knew that something wasnt rig...

Police fire shots at him just as he takes off again. other drivers flee for cover after dos santos is trapped between cars. the convict is arrested again. now, another run-in with police to add to the list. back in the united states, another confrontation with a convict. an inmate violently attacks an lone deputy working behind his desk. seconds laterover inmates rush in to try to save the struggling man. >> i was stunned. i didnt know what to say or what to think. its just not what you expect...

Detainees. its an open cell area with one deputy supervising 72 inmates who roam about the pod. >> it sounds a little scary at first when you think about it, but we found it to be a highly successful management tool. if you violate the rules, youre moved to a higher level of confinement. >> iltss 12:45 p.m., and theyve just finished their lunch. out of nowhere, 24-year-old douglas burden charges detective moon and strangles him. >> he went into whats called rear naked choke. you cut the blood su...

Dangerous people in this jail. >> but this time, these inmates, some accused of violent crimes, did something good. letters pour in for them from all over the world. >> you never seen inmates run to save an officers life. were in jail, committed a crime at one time or another. you know, we do have a heart, too. >> deputy moon has since retired. terrell carswell says he was well liked around the jail. >> moon was like a father to me. he helped inmates. he could deal with anybody. >> they respecte...