Practice Directorate News Today

"I gave him my standard presentation on Zappos, which is mostly about our culture. Toward the end of the presentation, I started talking about the science of happiness — and how we try to use it to serve our customers and employees better," Hsieh wrote. He continued: "Out of nowhere, Jeff said, Did you know that people are very bad at predicting what will make them happy? Those were the exact words on my next slide. I put it up and said, Yes, but apparently you are very good at predicting Pow...

"I gave him my standard presentation on Zappos, which is mostly about our culture. Toward the end of the presentation, I started talking about the science of happiness — and how we try to use it to serve our customers and employees better," Hsieh wrote. He continued: "Out of nowhere, Jeff said, Did you know that people are very bad at predicting what will make them happy? Those were the exact words on my next slide. I put it up and said, Yes, but apparently you are very good at predicting Pow...