Detailed text transcripts for TV channel - MSNBC - 20111204:13:39:00
>> what is fascinating about the work you did at ihi, and it was fascinating, but not politically polarizing work, and you were not in the streets getting arrested for a single payer. the work you did was kind of importing the quality maintenance processes from places like manufacturing. toyota makes sure the doors fit squarely, and so its something as simple as making sure that hands are washed and entering and leaving a room, right? small interventions had huge effects in terms of fatalities i...
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