Page 481 - Processes News Today

Quite a lot of processes before you are even allowed to hold a strike, if it is going to be legitimate. and the hardship funds, well, they will only go so far, but they never pretend to completely cover assembly�*s daily wage. pretend to completely cover assemblys daily wage. yes, absolutely- _ assemblys daily wage. yes, absolutely. the _ assemblys daily wage. yes, absolutely. the union - assemblys daily wage. yes, | absolutely. the union leaders assemblys daily wage. is: absolutely. the union...

We have tried to get them to change processes. processes. outdated technology and infrastructure. when one domino falls, it creates many other issues. we start each day with enough pilots, flight attendants, ramp agents. customer service agents there to do the job. once one interruption occurs, its those processes that cause the need for so many more people. thats kind of the official is i and the problem with the processes. >> lisa: i was reading into this, it does seem to be a total break down...

Where is politicians? where is the usda when trying to save our crops and our animals from weather devastation? they want to tell us how to do our job on the side for regulation. california, they have tons of regulation with air quality, water coalitions. just to be able to get the resources they need, they are pushing us in a corner to rule out a business. that is really a big supply threat to keeping america warm. so the american people do need to ask themselves, do we want our food grown in a...

Off. let me apologize to our customers. this is completely uncalled for. you know come all the employees are doing everything we can. at the end of the day southwest wasnt prepared. unfortunately this is a decade in the making. we have sounded the alarm bells and tried to get them to change process but it is a combination of process come outdated technology and infrastructure. >> edward: the way they schedule flights? >> well, it is the way that they use pilots and flight attendants. how when on...

Another southwest story obviously and thats this travel nightmare that deals with southwest the airlines. here is the former transportation secretary and the union president for the pilots. >> they should be prepared for a lot of scrutiny from the department of transportation, from congress, and from, you know, the public. its going to take some time for this trust to be reinstated once more between the airlines and also the company. >> a lot of people. >> and passengers. >> southwest wasnt prep...

Cannot afford it. there are questions about why southwest is the one airline dealing with this problem. even the reality is, even their pilots union is saying they have outdated processes and it. there are many passengers that dont know how they are going to get home. >> there are a couple things people need to remember there, and thats the medication, and you heard that one passenger say, look, i should have brought my medication with me and i put it in my carry on, and those are things people ...

Because of outdated processes and outdated i.t. cnn obtaining a transcript of a message from the ceo of southwest sent on christmas where he said he acknowledged problems with their operations and the need to modernize them. certainly a lot of questions, jessica, and passengers stranded just searching for answers. they cant even get on the phone to a customer service agent for help. >> i cant imagine the frustration and all those bags behind you, gabe. thats just a portion of them. thank you so ...

That i need to be on -- on this port out at 3:00 this afternoon. >> reporter: now southwest has largely been blaming that huge winter storm last week for these cancellations saying it left crews stranded in the wrong cities and theyve been trying to regroup. but the reality is they are the ome major u.s. airline that is dealing with this sort of fallout, this mass cancellations at this point. and the head of the pilots union that represents southwest pilots has said this is really not about a wi...

Ahold of scheduling, when we cant get ahold of our leaders, we cant offer solutions. our parents are trying their best, standing in front of their passengers. but they dont have any answers. >> so what changes do you believe that southwest needs to implement now to make sure this doesnt happen again during the next storm? >> well, this is ultimately a function of 1990s processes, 1990s technology. we actually picketed, because were in contract noegotiations just two weeks ago, while southwest wa...

Flight crews ended up stranded in the wrong city all over the country, but the reality is southwest is the only major u.s. airline dealing with these mass cancellations and the head of the pilots union for southwest says this is not about winter weather. this is about outdated processes and outdated i.t. at southwest. and in a note, in a memo from the ceo of southwest sent out on christmas obtained by cnn, he actually acknowledged that theyre dealing with some of these issues and the need to mod...