Credit: KTU
After interviewing various stakeholders from public and private healthcare systems (in Lithuania and the US), researchers Dr Agne Gadeikiene, Prof Asta Pundziene, Dr Aiste Dovaliene from Kaunas University of Technology (KTU), Lithuania designed a detailed structure revealing added value of remote healthcare services, i.e. telehealth. Adopting the concept of value co-creation common in business research to healthcare, the scientists claim that this is the first comprehensive analysis of this kind in the healthcare field involving two different healthcare systems.
According to the researchers, although in the US the consultations via phone with physician have been available for more than fifty years, the technological development of recent years has radically changed the concept of telehealth. Using artificial intelligence for automated diagnostics, big-data analytics, virtual visits, real-time communication with data exchange, 5G, and blockchain can make a significant im
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