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ISM survey indicates people remain a stumbling block to procurement success

Respondents were asked to rank performance roadblocks on a scale of 1 to 7, with 1 not at all and 7 representing to a very large extent. People scored between a 4 and 5, just outpacing technology, tasks and structure. All the answers scored higher than a 4, indicating procurement professionals are facing a series of challenges in performing their jobs.

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